An outbound call center is a sales or marketing company that makes outgoing calls to clients or potential customers to promote products or services, find potential customers, or conduct surveys.
VoIP (Voice over Internet Protocol) technology offers flexible and cost-effective communication choices by delivering voice communication through the internet instead of traditional phone lines.
Using a toll-free number, callers can get in touch with a business or organization without getting charged for long-distance fees. However, the business or organization that gets the call is the one responsible for the cost.
An international toll-free number is a phone number that lets people from different countries call a company or organization without having to pay for long-distance charges. Instead, the company or organization that receives the call covers the cost.
A vanity number is a phone number that's easy to remember and sounds catchy because it spells out a word or phrase. Businesses and organizations often use vanity numbers to build their brand and for marketing purposes.
Local numbers let customers or potential clients call a company or organization at the same rate as if they were making a regular local call because these numbers are linked to a specific geographical area.
SIP (Session Initiation Protocol) trunking is a method that lets businesses make and receive phone calls using the internet, eliminating the need for traditional phone lines and equipment.